Prescriptions

Ordering repeat prescriptions

Repeat prescriptions for medicines may be supplied if your doctor agrees.
You should allow 5 working days for these to be processed.

  • Online - use link at top of page
  • Written request - use box in reception
  • Post 
  • Phone - call 0131 440 2043 option 2. Call between 11am and 12pm and 3pm and 4pm (NOTE this is primarily for the Housebound and elderly)

We prefer written requests because they are safer. 

If you wish us to send your prescription to you, please let us have a stamped addressed envelope.

You can collect your medication directly from local pharmacies. Please ask reception and your chemist about this.

Collecting your prescription

We will pass your prescription to your chosen pharmacy 4 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • On the website where you order repeat prescriptions
  • at your GP practice

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs24.scot)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

 

Page last reviewed: 20 January 2025
Page created: 20 January 2025